ClickExplain Privacy Policy

Information about how we handle your data when you use our Chrome extension.

Last Updated: 2/4/2025

Introduction

Welcome to ClickExplain ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we handle data when you use our Chrome extension. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

Information We Collect

User-Selected Content

When you use the ClickExplain extension, we collect:

  • Selected Text: The specific text you highlight on a webpage before clicking the ClickExplain icon.
  • Surrounding Context: Text surrounding your selection (up to 1000 words) to provide more accurate explanations. This context is collected only from the visible content of the webpage you're viewing.

Technical Information

We may automatically collect:

  • Browser Information: Basic information about your browser environment necessary for the extension to function properly.
  • Error Information: If the extension encounters an error, technical details about the error may be collected to help us improve the service.

Information We Do NOT Collect

ClickExplain does not collect:

  • Personal identification information
  • Browsing history
  • Login credentials
  • Form data
  • Financial information
  • Information form fields

How We Use Your Information

The information we collect is used solely for:

  1. Providing the Service: Processing your selected text and context to generate AI-powered explanations.
  2. Improving the Service: Analyzing usage patterns and performance to enhance the extension's functionality.
  3. Technical Support: Diagnosing and fixing issues you may encounter.

Data Sharing and Disclosure

Third-Party Services

We use the following third-party services:

  • AI Processing Service: Your selected text and surrounding context are sent to our API (https://api.clickexplain.xyz) to generate explanations. This data is processed according to this privacy policy.
  • Large Language Model (LLM): The collected text is sent to an LLM through OpenRouter to generate the explanations you receive. OpenRouter is a service that routes your queries to various AI models to provide the most accurate and helpful responses. This means that the text you select and its surrounding context will be sent to an external LLM service through OpenRouter for processing.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain the information we collect only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Your selected text and context are processed in real-time and are not permanently stored beyond what is necessary to provide you with an explanation.

Your Rights and Choices

You have the right to:

  • Opt-Out: You can stop using the extension at any time by disabling or uninstalling it from your browser.
  • Access: You can request information about what data we have processed from your usage.
  • Deletion: You can request deletion of any stored data related to your usage.

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our extension is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Consent

By using the ClickExplain extension, you consent to the collection and use of information as described in this Privacy Policy.